The workflow for salesforce customization is as follows.

Inquiry

We will set up a meeting, either through the inquiry form or by phone, to gather detailed information about your requirements. Regarding the handling of personal information, we comply with laws, government guidelines, and other standards related to the handling of personal information.

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Gathering information and creating requirements definition

We will conduct an in-depth understanding of your needs and business processes, and engage in detailed discussions to determine the necessary customizations. Based on the information gathered during these discussions, we will create a requirements definition. This document will outline the vision for the post-development phase, the outcomes and benefits expected from development, and the specific features that need to be implemented.

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Design and Development

Once you have agreed on the contents of the requirements definition document, we will proceed to create a design document based on this requirements definition. This will serve as the blueprint for the development phase.

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Test

We will perform functionality tests, conduct testing of custom code and configurations, and address any identified bugs. If necessary, we will make improvements to the system.

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Commencement of Operations

If we determine that there are no issues during testing, we will proceed to implement the system and officially start its operations. Even after the system is operational, we will regularly monitor its performance and make improvements as needed.